Shipping Policy

At Creative Singh’s and Kaur’s we understand the importance of a smooth and reliable shipping process to ensure your satisfaction with every purchase. Our Shipping Policy outlines the key details regarding the shipping and delivery of your orders. Please take a moment to review the following information:

Order Processing:

  • All orders are processed within 5 business days (excluding weekends and holidays) after receiving payment confirmation.
  • Orders placed after [time] will be processed the following business day.

Shipping Methods:

  • We offer free shipping only in Thailand via EMS.
  • International Shipping is available, prior payment of shipment will need to be made.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the selected shipping method.

Shipping Destinations:

  • We currently ship to Thailand.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment in real-time.

Delivery Timeframes:

  • Delivery times vary depending on the selected shipping method and your location. Estimated delivery times will be provided at checkout.

Shipping Delays:

  • While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact delivery times. We appreciate your understanding in such situations.

Customs and Import Duties:

  • For international orders, please note that customs and import duties may apply. Customers are responsible for any additional fees imposed by their country's customs authorities.

Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate and complete shipping information. We cannot be held responsible for delays or non-delivery due to incorrect addresses.

Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery, the customer will be responsible for any additional shipping costs to resend the package.

Lost or Stolen Packages:

  • Creative Singhs and Kaurs is not responsible for lost or stolen packages. Please ensure that someone is available to receive the package at the provided shipping address.

Contact Information:

  • If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at [customer support email].

By placing an order with Creative Singh’s and Kaur’s you agree to and accept the terms outlined in our Shipping Policy. We appreciate your trust in us, and we are committed to providing you with the best possible shopping experience.